Professional services

Baicells provides end-to-end service to customers for network deployment. Ourservice portfolio includes:

Network Design and Planning

-    Core network design

-    Radio network design and planning



Tuning and Optimization

-    Network tuning
-    Network optimization

Network Rollout

-    End-to-End technical trial support
-    Configuration & Integration
-    Network performance monitoring
-    Network audit

Customer Support

-    Ticket based customer problem solving
-    Customized support handling
-    7*24 emergency suppor

Service highlight

-    Quality Enhancement Program
-    Product (both HW / SW) releases
-    Customized SLA
-    Project management process
-    Escalation proces

Training

-    Basic training, including necessary documentation and video (free of charge)
-    Classroom training with lab practice, including system overview, product 
introduction, operation & maintenance.

-    Advanced training, including trouble shooting, specific feature introduction, network planning and optimization.