Baicells provide End to End service to customer for network deployment, our service portfolio includes

Network Design and Planning

-    Core network design

-    Radio network design and planning

Tuning and Optimization

-    Network tuning

-    Network optimization

Network Rollout

-    End to End technical trial support

-    Configuration & Integration

-    Network performance monitoring

-    Network audit

Customer Support

-    Ticket based customer problem solving

-    Customized support handling

-    7*24 emergency support

Service highlight

-    Quality Enhancement Program

-    Product (both HW / SW) releases

-    Customized SLA

-    Project management process

-    Escalation process

Training

-    Free charge of basic training, include necessary basic documentation and video

-    Classroom training with lab practice, include system overview, product introduction, operation & maintenance.

-    Advance training include trouble shooting, specific feature introduction, network planning and optimization.